Over the past few years, eCommerce has experienced rapid growth, with more and more consumers preferring to do their shopping online. In 2022, the industry is expected to grow further with the adoption of artificial intelligence (AI) by e-tailers worldwide.

Technology plays an important role in streamlining business processes. Artificial intelligence (AI), for example, is making huge strides in the healthcare industry, not only helping medical professionals better care for their patients, but also giving people proactive means of managing their health and lifestyle.

If you run or manage an eCommerce business and are wondering how you can benefit from artificial intelligence (AI), you’re in luck. We’ve come up with a list of the most important reasons for your business to adopt AI.
Predicting what your customers want
AI has many uses in eCommerce, benefiting both the business and the customers.

Artificial intelligence (AI) has the potential to radically change the face of the healthcare industry — in fact, it already has. Here are some of the ways that AI has benefited medical professionals and patients alike.
Virtual personal health assistants
At the helm of the AI revolution are virtual personal health assistants.

Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter.

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support.

You are probably already aware of Cortana, the Windows 10 AI personal assistant. Did you know that you can use it to improve the efficiency and productivity of your business? With a better understanding of its basic functions, you'll be on your way to becoming an AI-powered organization.

It’s the perfect time of year to evaluate last year’s technology investments and make adjustments for the year to come. Whether 2017 left you with extra cash in your pocket or desperate for a better way to get work done, here’s a roundup of the best IT news from the past year.