Skype used to dominate an area of VoIP communications that serves a special function: group video calling. With apps like Snapchat, WhatsApp and, most recently, Slack nipping at its heels, it comes as no surprise that social network behemoth Facebook takes a slice of the cake with its recently rolled out desktop group voice calling.

Investing in technology requires a lot of forethought and research. Successful business owners know that it isn’t just seeing an ad on your sidebar and signing up for untested services or solutions, it’s about making an educated decision. What better time is there to sit down, review the current state of technology, and decide where to place your bets for 2017? When you’re ready for that, take a look at our insider projections on where web services will be heading for the coming year.

Consumers purchase millions of dollars in new software and hardware every year. Many of the products they buy stay current only for a short period of time, but the money that passes through the economy cannot be under-appreciated. If you have come up with the perfect software or hardware, it is tempting to work on licensing it right away and get your piece of the proverbial pie.

Managed IT services providers recommend virtualization not because it is an IT business trend that everyone simply must ride, but because it is, quite, a smart way of managing your IT resources. Your organization needs to be more efficient and should be willing to move to the cloud to achieve it.

Ransomware has become a fast-track for making money for some hackers this holiday season. But instead of just demanding a small payment for the decryption code that will unlock their computers, some hackers are demanding that victims sacrifice two other friends to ensure they receive the code they need.

Google is out to make the user's experience more secure and efficient with its recent announcement that it will disable Flash and implement an HTML5 default browsing protocol. This change won't be implemented all at once, but will start by changing the settings of 1% of Chrome users in December 2016 before eventually expanding that number over the next year.

Recently, Amazon Web Services (AWS) announced the creation of a new data analytics tool to lighten the burden on businesses when analyzing data in the cloud. This tool, referred to as “Glue,” is meant to clean up and organize data that comes into the cloud from various sources so that it can be analyzed by business intelligence software and data analytics experts.

When containers were first implemented, the idea was to provide users a way to deploy applications without the need to open a new virtual machine, thereby saving resources and time. Since the advent of Docker the container trend has turned into an obsession with developers, which begs the question: How long until containers replace the virtual machines (VMs) altogether? The short answer is, never, and the reason has to do with performance.

Have you had to deal with security issues in the past year? Brace yourself, as there are more to come. For this reason, security experts have become indispensable members of society, who guard tech-dependent individuals and businesses against malicious attacks that pose threats to their privacy and livelihood.

Because of its image-heavy content, Instagram has become a tremendously popular social platform, as evidenced by its 500 million users and over-a-billion daily engagement. More than being a photo-sharing social network with fun filters, Instagram’s potential to turn your followers into customers is worth exploring.